Our services provide clients with a wide range of options that provide value to both our client’s business and their customers.

User Research

User research is understanding your users needs, motivations and behaviors and matching them with your business goals before you set out to start a project. It is about getting independent views and feedback from users and from business owners.User research is about learning and the only true way to understand is to ask and observe. User research also takes some of the guess work out of placing elements on the page. Some of the techniques we use are:

  • Surveys
  • Usability Testing
  • Interviews with Customers and Stakeholders
  • Prototyping and Testing Designs

Inbound Strategy

With strategy there is no silver bullet. Every business brings an unique set of desired outcomes and with that a unique set solutions. Added into that the research that we do could bring an unique perspective as well. Depending on who your customers are and where they are, there can be many different solutions which is why we start every project with user research. As part of our inbound strategy, we include:

  • Email Marketing
  • Social Media Marketing
  • Conversion Rate Optimization
  • Personalization

Design & Development

It is the combination of user research and the implementation of strategy that drives the design process. The result is more engaging, goal-driven websites your customers want to use to help your business prosper online. We specialize in creating designs that intersect the needs of your customers with the needs of your business. Our talents are used to create:

  • Landing Pages
  • Website Development
  • Shopify eCommerce Development

Performance Measurement

Your investment in any marketing should be quantified. We make sure that user interactions are tracked, analyzed and improved upon at regular intervals. Your success is predicated on continually refining the implementation of a strategy and we use a variety of tools to measure performance and help with these improvements:

  • Analytics
  • User Interaction Tracking
  • A/B and Multivariate Testing